Frequently Asked Questions

Adult Psychiatry & Telemedicine Located In Katy, TX

Do you have any more questions? We’re here to help with all of them!

General Information

  • What services does fidelity health psychiatry offer?
  • Is telemedicine suitable for everyone?
  • how does Fidelity Health Psychiatry Services protect my privacy?

What Services Does Fidelity Health Psychiatry Offer?

Fidelity Health Psychiatry is an outpatient psychiatric practice serving patients throughout Texas, specializing in treating uncomplicated behavioral and substance use disorders. FHP provide care for adults aged 18 and older, addressing a wide range of psychiatric conditions such as depression, anxiety, insomnia, PTSD, ADHD, and OCD.

Our primary service is telemedicine, offering convenient access to care from the comfort of your home.

Is Telemedicine Suitable For Everyone?

Receiving outpatient telemedicine care by Fidelity Health Psychiatry Services, may not be suitable for every individual. A brief pre-screening process prior to your initial consultation helps us determine if we have the right expertise to address your unique history and needs. If at any point your provider feels that continuing care with Fidelity Health Psychiatry is no longer the best option for your treatment, they will inform you and guide you accordingly.

How does Fidelity Health Psychiatry Services protect my privacy?

Your rights regarding healthcare information are outlined in the NOTICE OF PRIVACY PRACTICES and HIPAA DATA USE AGREEMENT, both of which can be found on this website under Privacy & Policy. These laws ensure the privacy and confidentiality of your health information for both in-office and telemedicine visits. Any information that identifies you will not be shared without your consent, except for purposes such as treatment, education, billing, healthcare operations, or as required by law.

In short, the Notice of Privacy Practices explains how Fidelity Health Psychiatry Services may use and disclose your protected health information (PHI) and outlines your rights to access and control it. PHI includes any information that can identify you and relates to your past, present, or future physical or mental health condition and related healthcare services. Before your first appointment, a healthcare professional will review these information before your initial appointment.

Is Fidelity Health Psychiatry Equipped To Handle Emergency Situations?

Will I Speak With A Licensed Doctor At Fidelity Health Psychiatry Services?

Mental Health

  • When should I choose mental health services?
  • How do I schedule a mental health visit?

When Should I Choose Mental Health Services?

How Do I Schedule A Mental Health Visit?

Prescription

  • What types of mental health professionals have the authority to prescribe medications?
  • Am I eligible to receive a prescription?
  • How are prescriptions transmitted to the pharmacy?

What Types Of Mental Health Professionals Have The Authority To Prescribe Medications?

Am I Eligible To Receive A Prescription?

How Are Prescriptions Transmitted To The Pharmacy?

Session Information

  • Can I see the same therapist or psychiatrist for each appointment?
  • How long will it take for the doctor to initiate my video visit?
  • What should I do if I need to cancel a scheduled appointment?

Can I See The Same Therapist Or Psychiatrist For Each Appointment?

How Long Will It Take For One Doctor To Initiate My video Visit?

What Should Do If I Need To Cancel A Scheduled Appointment?

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